Debit and credit card information

Debit/credit card information, activation, and setting up a PIN.

How do I report a lost or stolen debit/credit card?
You may report a lost or stolen debit or credit card by calling our Card Services department at 1.800.810.2252.
Thu, 30 Apr, 2020 at 11:54 AM
How do I file a dispute on a debit or credit card transaction?
You may file a dispute on an unauthorized debit or credit card charge by calling our Card Services department at 1.800.810.2252.
Thu, 30 Apr, 2020 at 11:57 AM
How can I set up a PIN for my debit or credit card?
You may set up a PIN by calling 1.888.891.2435. You must call from the phone number that you have on file with GECU to select the new PIN.
Thu, 30 Apr, 2020 at 11:59 AM
How do I activate my card?
You may activate your card by calling 1.888.691.8661.
Thu, 30 Apr, 2020 at 12:05 PM
How can I order a replacement debit card?
If you need a new card as quickly as possible and if you are in El Paso, you may request a new card at any of our branches for a $5 fee. Alternatively, you ...
Thu, 30 Apr, 2020 at 12:08 PM
How can I order a replacement credit card?
You may request a new credit card by calling our card services department at 1.800.810.2252.
Thu, 30 Apr, 2020 at 12:09 PM